By Valenti Organics, a Manuela Valenti, LLC company ("By Valenti Organics"), provides the following Terms & Conditions "Terms" which apply to all visitors and users of this website, our partner sites or mobile sites (collectively, the "Website") governed by these "Terms". We may refer to our brands and business as "we", "us" or "our" through the "Terms". By using the "Website", the "User" accepts these "Terms". We may refer to "User" as "you", "buyer", "client" or "customer". In addition, when "User" uses any current or future "By Valenti Organics" service or business (e.g., My Account, Gift Cards, e-Gift Certificates, Wish List, Reviews, Testimonials, Affiliate Program, Blog, Shipping Policies, Privacy Policies, Returns Policy) "User" will also be subject subject to these "Terms" applicable to such service, business, purchases or transactions. If these conditions are inconsistent with such "Terms", the "Terms" will control. In the event of a violation of these "Terms", we reserve the right to seek all remedies available by the Law.
Suggestions, Comments, Feedback
"User" is welcome to submit suggestions, comments via "Website" contact us page. By submitting any content "User" warrants the content provided is accurate and that "User" holds rights of such content. We may, but are not obligated to use in any way we see fit, any ideas, concepts, know-how, text, photographs, images or techniques ("User Submissions") contained in any communication you send through the "Website" or provide to us for any purpose, including but not limited to, advertisings, promotions, entertainment, commercial purposes, marketing, design and developing of new products. By submitting any content, images or feedback "User" grants "By Valenti Organics" a non-exclusive, royalty free, perpetual and irrevocable right to use, reproduce, edit, alter, copy, publish, modify, disclose, display, remove, make derivative works from, distribute, perform, broadcast or otherwise exploit the "User Submission" in whole or in part, in any way, form and media or technology now known or hereafter developed, all without any payment to, or further authorization by you.
You understand such "User Submissions" may be accessed and viewed by others, including the general public and whether or not such "User Submissions" are published, "By Valenti Organics" does not guarantee any confidentiality with respect to any "User Submissions".
To review our Shipping Policy part of these Terms & Conditions please visit www.byvalenti.com/index.php?main_page=shippinginfo
Returns & Refunds Policy
To review our Returns & Refunds Policy part of these Terms & Conditions please visit www.byvalenti.com/index.php?main_page=returns
Customer Account Registration: An account can be created at any time by "User" to place orders, for easy login, store shipping addresses, to maintain love lists for family and friends, to check the status of orders placed, to verify and track orders and to enroll in our affiliate program. When you the "User" registers for an account you are requested to provide a password and your personal information. Your financial information cannot and will not be stored in your account or our servers. You the "User" are responsible for maintaining the confidentiality of your login ID and password and are responsible for all activities that your account can incur.
Flagged Customer Accounts: A customer account can get flagged or banned for any of the following reasons:
- An account was created without the authorization of the "User",
- False or unverifiable information was used during the creation of the account,
- Suspicious credit card activity.
Abandoned or Inactive Accounts: Accounts that have been inactive or that have not been logged on for a period of eighteen (18) consecutive months, will be permanently deleted from "our" servers, without notice.
Address Book: "User" is responsible for keeping current valid addresses in "User's" address book. Packages shipped to any of the addresses in "User's" address book, even when address is no longer current, won't be replaced, and refunds won't be granted.
Luxurious VIP Membership Program:
Luxurious VIP Membership Program is a worldwide loyalty membership program. Benefits include but are not limited to:
- The duration of the program is 1 year and can be renewed after expiration.
- The program is purchased as any other product and added to your current account within 24 hours.
- 10% discount on all on purchases for the duration of the program.
- Special promotions, sales and discounts for members only.
- VIP invitations to store openings, in store events and shows.
- Reward Points equal to 2% cash back, redeemable only at our website for future purchases.
- No credit approval needed to benefit from this program.
- A minimum of 250 points are required to use your cash back.
- Every $10 spent equals 1 Reward Point.
Product Reviews and Testimonials
"User" may post reviews and testimonials, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a any content. "By Valenti Organics" reserves the right (but not the obligation) to remove or edit such content.
If "User" does post content or submits material, we may, but are not obligated to, use-in any way we see fit-any ideas, concepts, know-how, text, photographs, images or techniques contained in any communication "User" send to the "Website", and unless we indicate otherwise, "User" grants "By Valenti Organics" a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. "User" grants "By Valenti Organics" and sub-licensees the right to use the name that you submit in connection with such content, if they choose to do so. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify "By Valenti Organics" for all claims resulting from content you supply. "By Valenti Organics" has the right but not the obligation to monitor and edit or remove any activity or content. "By Valenti Organics" takes no responsibility and assumes no liability for any content posted by you or any third party.
All features, specifications, products and prices of products and services and availability described on this "Website" are subject to change at any time without notice. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product. We reserve the right to refuse service to any "User" for any reason at any time. We have made every effort to display as accurately as possible the colors of our products that appear on the "Website". The actual color you will see will depend on your computer monitor and how accurately displays color.
Pricing and Price Reductions/Corrections
"By Valenti Organics" reserves the right to change prices for products displayed on the "Website" at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the Payment page during checkout. In the event you have been charged more than the posted price for a product, please contact us for a refund of the overcharge.
Should "By Valenti Organics" reduce its price on any product within 14 calendar days from the date you receive your product, please contact us to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact By Valenti Organics within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday, Small Business Saturday or Cyber Monday.
Prices shown on our "Website" are in U.S. dollars. If you are paying for your order with an international credit card, the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.
Pre-Orders - Out of Stock Products
Due to the way we manufacture many of our products, some are marked fully as "Out of Stock" without the possibility to place an order, while some although in stock, can't be shipped until a certain date. These products can be pre-ordered but clearly they state, right below the "Add to Bag" button, when the product will be available to ship. By placing an order on a product that would be in stock at a later date, you agree your entire order will not be shipped until the product becomes available in stock on the date specified on the product listing page. Your credit card won't be charged until your entire order is ready to ship. If a particular product is out of stock during the processing of an order, the order will be recalculated and the out of stock products will be discounted from the total of order.
All sales throughout this website are made in US$.
YOU THE "USER" REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION ON THIS "WEBSITE".
Pay by Credit Card: U.S. and International "Users" have the option of paying with Visa, Master Card, American Express and Discover through our Merchant Account "Square" (SquareUp.com). To pay with Credit Card enter Credit Card information in the Payment area during checkout. All Credit Card transaction are encrypted and processed online through a Secure Socket Layer (SSL) Connection. Credit Card information is kept and stored in SquareUp.com servers. By paying with Credit Card "User" authorizes "By Valenti Organics" and "Square" to charge the Credit Card for agreed upon purchases and store Credit Card information in "Square" servers. By purchasing on this "Website", I "User" understand that my Credit Card information will be saved to file for future transactions on my account on "Square". I "User" understand I can request "Square" to remove my Credit Card information for any reason, at any time. Purchases must be made on the "Website" and the option to pay via Credit Card selected at checkout. "User" billing name must match the actual name on the credit card for legal authorization to charge "User's" Credit Card. Spouses or other individuals who indicate they have been given 'verbal' authorization to use "User" card aren't able to provide sufficient legal authorization, as they are not the valid cardholder. Only a credit card holder can legally make purchases on their credit card. By submitting such information, you grant to "By Valenti Organics" the right to provide such information to third parties for the purposes of facilitating the completion of transactions initiated by "User" or on "User's" behalf. Verification of information may be required prior to the acknowledgment or completion of any transaction. Your purchase will appear as "BVORGANICS" in your Credit Card statement. Order will be delivered to the shipping address displayed in the account.
Pay by Square Invoice: "Square" customers can request to be invoiced via SquareUp.com for any purchase made on the "Website". Purchases must be placed on the "Website" and the option to pay via SquareUp Invoice selected at checkout. An invoice via SquareUp.com will be sent electronically to the "User". "User" has 72 hours (3 days) to process payment. If payment is not received within 72 hours (3 days) purchase will be cancelled.
Pay with PayPal: U.S. and International "Users" have the option of paying with PayPal. Only Verified PayPal accounts with Confirmed Addresses are accepted. Orders placed with Un-Verified PayPal Accounts and/or with Unconfirmed Addresses will be cancelled. Orders paid with PayPal ship to the Confirmed Address on the "User's" PayPal Verified account, and not to the Shipping Address in the account.
A 6% sales and use tax will be applied to all orders placed in the state of Michigan.
Dishonored Checks, Bad Checks, Insufficient Funds Checks, Returned Checks:
As established by the law in the State of Michigan, a $25 Returned Check Fee will be added to any order paid with a Personal/Business check that has been returned by the bank for insufficient funds/no account. The total of the order plus $25 Returned Check Fee shall be paid within 7 business days, excluding weekends and holidays. Failure to comply will result in additional fees, attorney fees and civil/criminal sanctions as established by the law in the State of Michigan.
As established by the law in the State of Michigan, a $35 Returned Check Fee will be added to any order paid with a Personal/Business check that has been returned by the bank for insufficient funds/no account. The total of the order plus $35 Returned Check Fee shall paid within 30 days including weekends and holidays. Failure to comply will result in additional fees, attorney fees and civil/criminal sanctions as established by the law in the State of Michigan.
Gift Cards and e-Gift Certificates:
By Valenti Organics Gift Cards (Biodegradable Gift Cards) and e-Gift Certificates (Electronic Gift Certificates) are issued by "By Valenti Organics". We do not charge any dormancy fees, penalty fees or replacement fees for lost or stolen Gift Cards. Your funds will be available always in your account. By Valenti Organics Gift Cards cannot be returned, resold, transferred for value, redeemed for cash or applied to any other account, except in states where required by law. Unused Gift Card balances in an another account may not be transferred. Resale of By Valenti Organics Gift Cards is strictly prohibited.
By Valenti Organics Gift Cards and e-Gift Certificates may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via websites, internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) unless prior written approval is requested.
By Valenti Organics Gift Cards and e-Gift Certificates can be reloaded. By Valenti Organics Gift Cards and e-Gift Certificates can be reloaded online at the "Website" by purchasing a reload amount.
Gift Cards or e-Gift Certificates are only redeemable online at the "Website" towards the purchase of eligible products. Gift Cards and e-Gift Certificates cannot be used to purchase other Gift Cards or e-Gift Certificates or applied to any other containing another Gift Card or e-Gift Certificate. By Valenti Organics reserves the right to cancel any order if a Gift Card or e-Gift Certificate is used to purchase more Gift Cards or e-Gift Certificates. Purchases are deducted from the Gift Card or e-Gift certificate balance. Any unused balance will be placed in the recipient's Gift Card or e-Gift Certificate account when redeemed. If an order exceeds the amount of the Gift Card or e-Gift Certificate, the balance must be paid with a credit card or other available payment method. To view e-Gift Certificate balances, visit your account at the "Website".
"By Valenti Organics" will have the right to close "User" accounts and bill alternative forms of payment if a fraudulently obtained Gift Card or e-Gift Certificate is redeemed and/or used to make purchases at the "Website".
Lost or stolen Gift Cards cannot be replaced without the original receipt. If your Gift Card is lost or stolen, immediately contact us. Your Gift Card will be cancelled and we will issue a new one with the remaining balance. "By Valenti Organics" shall not be liable for (i) lost or stolen Gift Cards or (ii) use of any Gift Cards or e-Gift Certificates by third parties through "Users" account. "User" is solely responsible for keeping its password for "Site's" account safe and for any activity conducted under "Users" account.
When "User" purchases, receive, or redeem a By Valenti Organics Gift Card or e-Gift Certificate, you agree that the laws of the State of Michigan shall govern these Terms and Conditions, without regard to principles of conflict of laws.
Promotional Gift Cards, eco-Reward Cards & Secret eco-Reward Cards:
Promotional Gift Cards, Eco-Reward Cards and Secret eco-Reward Cards ("Promo Cards") are promotional, loyalty cards issued by "By Valenti Organics" during promotions and specials and are given to selective recipients or qualified participants during promotional or special events. "Promo Cards", are not covered by the Cart ACT of 2009, do have an expiration date, cannot be re-charged, are not returnable or exchanged for cash. All the funds in the "Promo Cards" expire with the expiration date on the card and are valid during the promotion described on the card. "Promo Cards" may not be used as personal or business gifts, and may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via websites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) unless prior written approval is requested. Your right to use the funds on the "Promo Card" is a limited right, subject to the Terms and Conditions of the Agreement and applicable law.
Use of the "Promo Card" is limited to the amount of funds associated with the "Promo Card". "Promo Cards" are only redeemable online at the "Website" towards the purchase of eligible products. Please note that purchases made with the "Promo Card" are similar to those made with cash in that you cannot "stop payment" on such transactions. "Promo Cards" cannot be used to purchase Gift Cards or e-Gift Certificates or applied to any order containing another Gift Card or e-Gift Certificate. "Promo Cards" cannot be used to purchase Luxurious VIP Memberships. By Valenti Organics reserves the right to cancel any order if a "Promo Card" is used to purchase Gift Cards or e-Gift Certificates or Luxurious VIP Memberships. Purchases are deducted from the funds held on the "Promo Card", up to the total funds available on the "Promo Card". "Promo Card" funds may not be applied to shipping and handling charges, return labels, taxes, gift wrapping, or back-ordered items. "Promo Cards" need to be used in full. "Promo Card" will be applied as a merchandise discount; any unused amount will be forfeited at time of redemption; any remaining balance will expire after the expiration date on the card.. If an order exceeds the amount of the "Promo Card", the balance must be paid with a credit card or other available payment method.
"Promo Cards" have an expiration date; refer to the Terms and Conditions of the promotional offer for the expiration date of the "Promo Card". After that date, the funds will expire and By Valenti Organics will not accept the "Promo Card". After the expiration date, please cut up the "Promo Card" and dispose of it. Invalid "Promo Cards" are not replaceable or returnable.
Returned items will be refunded net of the "Promo Card" amount. Once a return is processed, "Promo Cards" redeemed on original order will be reissued as store credit. "Promo Card" funds cannot be applied to additional costs associated with return or exchange orders.
"By Valenti Organics" will have the right to close "User" accounts and bill alternative forms of payment if a fraudulently obtained "Promo Card" is redeemed and/or used to make purchases on the "Website".
Lost or stolen "Promo Cards" cannot be replaced. "By Valenti Organics" shall have no liability to you for (i) lost or stolen "Promo Cards" or (ii) use of any "Promo Cards" by third parties through "User's" account. You are solely responsible for the security of your "Promo Card".
When you receive, or redeem a By Valenti Organics "Promo Cards", you agree that the laws of the State of Michigan shall govern these Terms and Conditions, without regard to principles of conflict of laws.
By accepting and retaining the "Promo Card" or using the "Promo Card", you agree to these Terms and Conditions, as well as future Terms and Conditions and program/service changes. We reserve the right to change the format, elements, and Terms and Conditions of the "Promo Card" program at any time, for any reason without notice. The gift card and associated offers are void where prohibited by law. The terms "youâ€ and â€œyour" mean the person to whom the gift card was issued. By Valenti Organics is not responsible for errors or omissions
"User" has the option to join our Affiliate Program ("The Program") at any time. "The Program" is governed by its own Affiliate Program Terms and Conditions ("Affiliate Terms") in addition to these "Terms". The "Affiliate Terms" can be found at www.byvalenti.com/index.php?main_page=referrer_signup.
Copyright & Trademark Notice
"By Valenti Organics" retain all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images registered and/or common law trademarks of "By Valenti Organics", "Manuela Valenti, LLC and other companies affiliated with these companies, and they are protected by Federal U.S. and International Laws. No license to the use of such marks, names or trademarks is granted to the "User" under these "Terms" or by your use of this "Website" By visiting and shopping on this website you agree the content of this website, including images, text, logos and trademarks is property of Manuela Valenti, LLC dba By Valenti Organics and are protected under Federal U.S. and International Copyright and Trademark laws. Reproduction of its content in whole or in part is not permitted without written consent or authorization by "By Valenti Organics". "By Valenti Organics" reserves the right to prosecute or seek damages against organizations or individuals found to be displaying or having contributed to the display of content from this "Website" without prior written permission.
Unauthorized use or duplication of material from the "Website" will be regarded as a violation of the federal copyright law. Manuela Valenti, LLC and By Valenti Organics reserves the right to take legal action against any individual or organization to rectify the copyright and trademark infringement of its materials. "User is also advised that we may aggressively enforce our intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution. We have a no-tolerance policy regarding the use of our trademarks or names (e.g. of By Valenti Organics, BVO, BVOrganics, or Manuela Valenti) in meta-tags and/or hidden text. The use of our trademarks or names in meta-tag keywords is considered trademark infringement, and the use of trademarks or names in page text, meta-tags, and/or hidden text for purposes of gaining higher rankings from search engines is considered unfair competition and trademark infringement. Linking to any web page on this "Website" is prohibited without our express written permission. Associating our "Website" or its "Materials" with advertisements and/or other information not originating from our "Website" is expressly prohibited.
We do not permit copyright infringing activities on this "Website" by "User". We may remove any content of any kind that a "User" posts to our "Website" if it infringes another's copyright rights. Repeat infringers will be blocked from using our "Website" and posting on our public areas of the "Website". If you are a copyright owner or an agent for such owner and believe that a "User" on this "Website" by third parties infringes upon your copyrights, you may contact us.
We make our "Website" available in mobile-friendly format, from no on "Mobile Site". All mobile and smart phones with internet access can make use of "Mobile Site". "Users" with mobile and smart phones also have the option to view the full "Website" available on your PC. Some of the features, special pricing, promotions and sales available on the "Website" may not show or be available on the "Mobile Site".
Limited License and Electronic Usage:
The "Website" and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, and images ("Materials"), are protected by copyright laws and other U.S. and international laws and treaties. The "Materials" are provided through this "Website" as a service to its current and prospective "Users" and may be used only for personal, informational, and product ordering purposes. You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the site strictly in accordance with this agreement; (b) to use the site solely for internal, personal, non-commercial purposes; and (c) to not print out information from the "Website". You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this "Website" or any of its "Materials" without our prior written permission. You may not print out or electronic version of any part of the "Website" or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances or on your personal blog or website without prior written consent. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these "Materials" is strictly prohibited. We may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by us, as applicable by Federal Copyright Law.
The use of the image tags on this website to display the images on other website (hot linking) not authorized in written by "By Valenti Organics" is strictly prohibited. Doing so infringes on our copyright and is also considered bandwidth theft.
We do not warrant the function or malfunction of software, services, servers and programs that perform or make possible this website. "By Valenti Organics" does not warrant the "Website" to be error free or that the service will never be interrupted.
"By Valenti Organics" shall not be liable under any circumstances for the use or misuse of this site by visitors and shoppers, for the content of this site or for the use of misuse of our products. You assume absolute responsibility in the use of our products. If any of our products cause you allergies please stop using them and consult your physician. Most of our products are not intended to be used on babies or newborns. The use of any of our products is at your own risk and we assume no liability or responsibility in the case our products are not compatible with your skin type.
In the event and error in price or description on the site is spotted, we reserve the right to refuse and/or cancel any order that might have taken place during the removal or correction of the error. If your credit card, was charged during this time we will notify you of the error prior to reimburse your payment and cancel your order.
At "By Valenti Organics" we believe in the nutritional benefits associated with the natural botanical ingredients our soaps and skin care products are manufactured with. We believe that natural products are milder, healthier, gentler on the skin and better for our environment.
While many believe in the healing properties of the herbs, essential oils, and other natural ingredients, they are not and should not be used to self-medicate or treat any form of physical or mental condition.
If you're suffering from any medical condition such as acne, rosacea, eczema or any other, please consult your doctor or qualified health professional before using any of our products.
"By Valenti Organics" is not responsible nor liable for any individual reaction to any particular ingredient. Each product description on our website and on the packaging includes a complete list of ingredients. People with sensitivities or allergies to any of the ingredients listed should not use the product. People can develop a reaction at any time and for any reason without having pre-existing conditions. As with any product, if irritation occurs, discontinue using and consult your doctor.
The content found on this website is for informational purposes only. This information has not been evaluated by the Food and Drug Administration. Our products are meant for your bathing pleasure and the information provided has been collected from other sources to inform you about the possible benefits of herbs, essential oils, and other natural ingredients our products contain.
Information and statements regarding health related benefits of certain ingredients are not intended to diagnose, treat, cure, or prevent any disease. The information provided is not meant to substitute the advice provided by your personal physician or other medical professional. Do not use the information found within this "Website" to self-diagnose any medical conditions or treat any health problems or diseases. The information provided is not intended to prescribe or be taken as medical advise. The statements on our website are for informational purposes only.
The "Terms" of this "Website" shall be governed by the laws of the State of Michigan, without giving effect to its conflict of laws provisions. We control this "Website" from our offices in the State of Michigan. "By Valenti Organics" does not imply that the material published on this "Website" is appropriate for use or view outside of the United States of America. If you access this "Website" from outside the United States of America, you do so on your own initiative and at your own risk, and you are responsible for compliance with your local laws.
We may terminate, change, suspend or discontinue any aspect of this "Website" or "Mobile Site", including the availability of any features or services, at any time, for any reason, and without notice. We also reserve the right, to change, modify, add or remove any portion of these "Terms" in whole or in part, at any times, for any reason and without notice. You agree and acknowledge these Terms and Conditions may be changed at any time without prior notice. Your continued access to or use o our "Website" and "Mobile Site" means you agree to these Terms & Conditions and the acceptance of those changes.
This agreement was reviewed and enters in effect in the State of Michigan, on November 10, 2017.